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FAQs

Frequently Asked Questions

We’ve answered some of the questions we hear most often. If you can’t find what you’re looking for, just get in touch – we’re always happy to help.

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We work with a wide range of clients – from sole traders and SMEs to individuals managing personal tax, and private client solicitors looking for specialist support for their clients. We’re based in Tunbridge Wells but work with clients across the UK.

This one seems like a classic accountant response, but it depends. Every client’s situation is different, we price our service by turnover and complexity for a company, those fees are divided by 12 and then billed each month in advance of a year end. Unless there is something dramatic happening in your records or they aren’t as initially presented – you will always know the price you are paying.

We’ll always be upfront about costs before we start.

Simply get in touch via our contact form, email or phone. We’ll arrange an initial conversation to understand your needs and explain how we can help. There’s no obligation, just a 10 minute chat to see if we can help.

We’re based in Tunbridge Wells, Kent, and work with clients across the UK. Location no longer seems to matter when services are being bought – but we do like to see our clients in our office or go out to visit them.

Like most accountancy firms, December and January are busier periods as the Self Assessment deadline approaches. If you need help with a tax return, we’d always recommend getting in touch early – the sooner we start, the more straightforward the process.

Yes – we have a dedicated service for private client solicitors. We provide tax and accountancy support for their clients in relation to probate and estate administration, property transactions and divorce. Visit our Law Firms page to find out more.

We work with a range of cloud accounting platforms including Xero and QuickBooks. If you’re not sure which is right for your business, we can help you choose. We are very flexible and do not tie ourselves to any one specific platform and would be happy to assist on any.

Yes – we use a secure client portal so you can access your documents at any time and we can also share your personal tax documents where you can sign electronically.

Talk to an expert

Our tax and accountancy specialists are here to help you consolidate, plan or grow. Let’s start a conversation.